MauiShirts Blog

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Great Shirts, quick shipment, good communications..Thanks 

Adrienne Uncategorized

Rating: Excellent

Price Rating:Excellent

Shipping Options Rating:Good

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

I love the dress I purchased.  It is beautiful and I cannot wait to wear it for my husband’s surprise 40th birthday luau!  Thank you so much!

Adrienne Uncategorized

Here is a true story of a popped button. A customer purchased a shirt from MauiShirts.com’s mirrored listings on Amazon.com. A button fell off a shirt. The customer, being a lady, sent an email requesting a replacement button. Her email was not answered immediately. She then entered the following remarks in the public form of Amazon.com. “This shirt lost a button immediately. I contacted the seller, and never heard back from them. I will have to replace all the buttons on the shirt to make them match. “

My response: (MauiShirts.com is entitled to have the last word when a customer leaves feedback). This is absolutely ridiculous! Why in the world would you post such utter nonsense? Buttons are FREE. All you have to do is ask. There is a toll free number to call. I have received no request from this person.

Now, you might say that was not such a bad thing for her to say. It was her experience and Amazon.com automatically asks all customers for feedback from their partner shops’ customers. But, you must realize that the MauiShirts.com customer feedback, now into the hundreds, from thousands of transactions, before her remark was at 100%. Her little remark of dissatisfaction knocked the positive feedback down to 96%. Not so bad. Well, I’m very sensitive about this sort of thing.

Then, as things go, her email is discovered in the spam, trash folder, along with the penis enlargement, Viagra and lottery scam emails. I replied to her email and asked for an address. She did not include an address to ship the buttons within all the pages of her email. My guess is she expected us to research her order, investigate the situation with the attempt to locate her address. And, I can only assume after due diligence the address located was where we should send the buttons. We can not assume anything in the Internet business. The address that you had your order shipped to, might not be the address where the buttons should be shipped to. There is little room for error. We can not, and will not, assume anything. All we ever ask is that you give us the information we need to ship you what you want.

Read more…

Adrienne Uncategorized

Here is a familiar look at Lahaina Towne from out harbor.

An early morning look at our sunken boat. It is always interesting to hear passerby speculate on the boat’s demise.

Birds of Paradise fill the Hawaiian Islands

This last Easter Sunday morning, I captured this photo of a whale’s tail that had been either mutilated by sharks or by a boat’s propeller.  The good thing is, this is his second year he has been spotted.  He must have to swim on his side since most of his tail is gone.  We named him McStumpy.

Clark Uncategorized

Rating: Excellent

Price Rating:Good

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Customer Service Rating:Excellent

Grandson’s shirt is great.  Purchase online through MauiShirts was easy and fast.

Allen H / Houston, Texas

Adrienne Uncategorized

Paradise Found has, once again, released a wonderful new Men’s Hawaiian Aloha topical shirt print; Wooden Boats. The 100% Rayon shirt is available in Small through 4X and can be special ordered in 5X and 6X. The shirt sells in retail stores on the Mainland for up to $ 75.00 and more. It is offered from MauiShirts.com for $ 54.90. The Wooden Boat print is available in a Dark Sage, Light Khaki and Light Periwinkle Blue. All Paradise Found prints are made in limited quantities in Honolulu, Hawaii.

Here is a link to the Wooden Boat Show, June 27 – June 29, 2008 at Mystic Seaport in Mystic, Connecticut.

Here is a link to the Sandpoint Wooden Boat Festival, July 11 – 13, 2008 at Sandpoint City Boardwalk, Sandpoint Marina, Idaho.

Adrienne Uncategorized

   It’s hard to believe in less than one month I have acquired TEN dresses from
you, AND it didn’t break the bank!  I just wanted to send you a quick note
to say how lovely all of the dresses are, they are very comfortable and they
fit me like a dream.  In short, they are ME!  Some of the fabrics in the
middle order didn’t suit me, hence the exchange, but I have to say, as
online orders go, my batting average is off the charts. 

Thanks a bunch,
Karen

Adrienne Uncategorized

Many of us who travel check our bags in at the airlines and wonder if we will ever see them again.

One way to help yourself is to take photographs of all your bags.

If your bags get lost in foreign countries, you will be able to show pictures instead of trying to describe them.

You should take photos of your family too, so that you can find your family if they get lost. That is, if you want them back.

However, it won’t do you any good if you put the photos in the bags you check in.

Maui Blackie – Blackie Gadarian

blackie Customer's Communicate Blackie's Blog Stuff

Rating: Excellent

Price Rating:Excellent

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Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

ALOHA,

I needed shirts in a short notice for vacation and everything went smoothly except I ordered the wrong size. Even then, I got my new shirt on time by calling Mickey who was wonderful and very understanding. The shirts are awesome and Mickey is too. Thanks for making our vacation more fun!

MAHALO

Bobbie

P.S. I even learned a little Hawaiian language as you can see.

Adrienne Uncategorized

Is is a baby whale? Is it a dolphin.

Your comments would be appreciated…

Adrienne Uncategorized