Archive for May, 2007

“I’m not your maid, servant or valet.”

May 12th, 2007

I’m not your maid, servant or valet


What is wrong with you people? Why are you sending back your shirts and dresses unbuttoned, unzipped and stuffed into a used box sealed with duct tape? There has been a rash of this lately. How would you like me to send you your shirts and dresses all crumpled up and wrinkled, unbuttoned and shoved into a box without any concern? I rarely invoke the $ 7.50 steaming fee, especially if the items being returned are for an exchange. But, I’ll tell you this. Your refund will be issued to you when I find the time to steam your garments. Your refund will go to the bottom of the stack. That’s for sure!


I send your purchase folded flat, wrapped in tissue paper and placed securely into a box. I take great care to get your items to you in the best possible condition.


Don’t you folks have a table at home? It only takes a few seconds to lay something flat and fold it. What’s the big deal?


Two shirts purcahsed one year ago show up as a return for refund

May 12th, 2007

Now here is one for the books.

A man purchased a few shirts close to over a year ago. He sends me an email and says the shirts he purchased less than a year ago have manufacturing defects and flaws. The threads around the collar and button holes are unraveling. He wants to exchange them for new shirts and he offers to pay the shipping. The shirts arrive in a used shipping bag, (one that was previously used to send him something else), totally and unbelievably crumpled, unbuttoned, smelling from laundry detergent like they just came out of the washing machine. In my nine years in business, this was a first. What nerve. No wonder the threads were unraveling. You can?t mistreat the rayon shirts by putting them in a washing machine. My goodness, you are paying $50 to $60 dollars for a quality shirt. You need to take care of it. Don?t toss it in with your underwear. You must cold water wash or send to a dry cleaners. I sent him an email answer when the shirts were logged in on Maui. I told him that I would not issue a refund and I would not send them back to him. I told him they were in such poor condition that should be in the trash can. I?m sure I?ve not heard the end of this. Oh, well. Just another day in paradise on the valley isle of Maui.