[flagallery gid=5,3,2,1 name=”African Adventure”]
[ti_audio name=”Music from Africa” autoplay=”0″ repeat=”1″ volume=”60″]
October 10. 2009
This place we are staying at is run by Germans and they are not user friendly. I will try to send email from my next stop since they will not let me use my memory stick here.
We are now in Zambia and it seems to be getting more rural. I believe this area was settled by Europeans and most of them are either German or Dutch. I am hearing the people in the office talking about people getting robbed and people are scared about something.
i have written a long note so I will have to send it later. enjoy
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October 5, 2009
Some of the word or phrases we use a lot are: TIA THIS IS AFRICA We get that answer when we ask why this doesn’t work or why is alike this? Just around the corner is a phrase our leader Micory uses. We always ask when we will get there…..
Rating: Excellent
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
It was a pleasure dealing with a company that still gives personalized service.
We wanted the shirt by a specific date and received a note advising us of our shipping options to receive it by the desired date. We were pleased with the shirt and the company.
One on one service is very rare today. SE / Shreveprot, LA
Uncategorized
Mauiman:
You might recognize the Neon Orchid Shirt that I was wearing on the Jimmy Kimmel Live show this past summer. As a matter of fact, you probably were watching the show and recognized the shirt but didn’t know who I was. Because of "the shirt" and my wonderful personality, I was chosen to be on the show where I won a trip for two to Las Vegas. It’s not a photograph, but it’s my story. By the way, we don’t play golf, so I got the Las Vegas Convention and Visitors Bureau to, in lieu of golf, send me $$$$ to spend any way I chose.
And all because of "the shirt". Watch the clip even if you can’t share it on your web site. One of these days, I would like to visit you in person instead of buying your wonderful shirts on line. I’ve never been to the islands, but I feel like I have when I wear one of my Maui Shirts. http://www.youtube.com/watch?v=R-PYNVJcnSE
Paul / San Antonio, TX
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Rating: Excellent
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Great service and surprisingly fast! The product was what I expected and I had to make a call to confirm the product was in stock and received good information from a friendly, helpful person. Don’t hesitate to purchase from this site. Donna D. / Whitehouse Station, NJ
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Notes for the record:
(1) Customer purchased the shirt June 30th.
(2) Request to return received Sept. 8th.
MauiShirts observations: It seems somewhat unlikely that this shirt in question was washed only once. I know if I bought a new shirt I would have wanted to wear it the moment I received it. I suspect this shirt has been washed not once, but several times in a washing machine.
Customer’s Comments: At 09:23 AM 9/7/2008
Aloha,
The first time I washed this shirt, the seam around the collar split and the fabric has started to ravel. My husband loves the shirt. Will you please replace it? Leaves New Men’s Shirt MS185 / 51.90 Available-Selections = Black – 2X
Thank you.
joan / Benicia, CA
MauiShirts.com Replies:
Aloha,
Thank you for your email. Although I sympathize with the situation, I am unable to accept washed, worn clothes for exchange or return. I will offer you a 50% discount on the shirt.
Use this code: MS5050. It is valid until end of day Sept. 17th. This code entered into the Order Form will take 50% off the price of the LEAVES Men’s shirt.
If the shirt was sewn incorrectly or there is a some flaw in the manufacturing, the shirt would be replaced at no cost. If you think this is the case, then please, send it back for replacement.
If the shirt has been washed in a washing machine without proper care, it will have these sort of thread unraveling issues.
Here is the link found on the bottom area of all pages of the web site on how to wash and care for your rayon shirts:
http://www.mauishirts.com/careandcleaning.html
Customer replies:
At 09:23 AM 9/7/2008, you wrote:
That’s a damn expensive shirt to fall apart the first time I wash it! I just published this review on http://www.epinions.com/.
MauiShirts is great when you place an order except their restocking fee. They are good about replacing wrong sizes and have a very liberal and long exchange policy. However, they don’t stand behind their merchandise. I spent $50 for a Hawaiian shirt for my husband. It looked great, but the first time I washed it the collar seam failed, the fabric frayed and all that MauiShirts offered me was 50% off on the same shirt if I bought another one. I was once a happy customer who recommended this site to their friends. Not any more.
Joan
MauiShirts responds:
Aloha,
The fees for re-listing, handling and re-stocking and how we accept returns is on the top area of all 3,000 plus pages of the
web site. http://www.mauishirts.com/exchange-returns-help.html
This information drops down on the front page. You are asked to read this information before you place your order to avoid this sort
of discourse. If, indeed, the shirt was made incorrectly, or it was flawed in any way, it would have been replaced at no cost to you. I have stated this in clear
and easy to understand language. It, also is stated here: http://www.mauishirts.com/exchange-returns-help.html#wrongItem
It is now obvious, I suspect, that you are mad because of you did follow the washing directions. You washed your shirt in your washing machine incorrectly
and will not admit it. You failed to read all the information that is almost impossible to miss. The link on how to take care of your hand made rayon shirts
and dresses is on the bottom area of all pages of the web site. http://www.mauishirts.com/careandcleaning.html
The information about hand washing is also on a label inside the collar of the shirt.
Now you have become a vindictive, angry customer.
MauiShirts reserves our right not to business with you again.
I have added your comments to the MauiShirts.com blog for public information as you have done to us on opinions.com.
You, of course, may also place your comments on our blog to further vent if you so desire.
I have offered a new shirt to you for 50% off. I would have probably paid the shipping, but since you have taken
a stance with an attitude that somehow we have failed, all offers have now been rescinded.
Sincerely,
Mickey Steinborn
Uncategorized
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
We are having a luau-theme party for my daughter’s first birthday and ordered clothes to make the experience more ‘authentic’. Everything received is great quality and arrived within days of ordering. Many referrals have been made for our guests to also party in true Hawaiian style.
Thank you! Samantha T., Danbury, CT
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Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
We moved up our Beach Wedding date and needed to get the family outfitted fast! The order was placed and arrived in North Carolina so fast. It was easy and our family of 5 with 3 of them teenagers…all loved and agreed on the Hurricane Wedding series. Everything was perfect and we love the quality of the shirts and dresses. We will buy again and again from MauiShirts.com .Thanks so very much!!!
Lauren H., Morrisville, NC
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