The Birthday Gift
August 14th, 2008
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Maui Shirts customer rep., Leigh was very thoughtful to call and let me know that the item was backordered, and when it would be expected. She saw that the item shipped out immediately so as to not delay a birthday gift.
Thanks Maui Shirts!!
Margaret Huntley / Hillsboro, OR
Uncategorized
If you do not take the time to read … this is the result, or in this case…the glass is half empty
August 14th, 2008
Rating: Good
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:OK
At the time of ordering 3 items, all were noted as “in stock”, one dress said 3 available. The day after I ordered, I was informed that the dress was no longer available and that money would be refunded and the other two items shipped. I was never offered the choice of substituting another item when there are many choices available (well, the web site says they’re available, but obviously, that doesn’t mean much). I would have chosen another design and maintained my 3 item order. I would not order something else separately as the shipping would be far more expensive than if they sent everything together. I thought it was pretty rude the way they went about it and they cost themselves a $63 sale. Foolish. Too bad, because everything else was good.
Aloha,
Thank you for your Yahoo feedback.
I’m sorry you missed the important information; Friendly Helper
message that drops down on the main page as you enter the web site.
(It is very difficult to miss) www.MauiShirts.com
You are asked to read this information before you place your order
to avoid your sort of comments into the public forum.
It is also mentioned in several places on the web site as well as on the bottom area of all
3,000 pages of the web site under each size chart: http://www.mauishirts.com/faq.html
This quote and much more is there for you to have read:
“It is impossible to stock all prints, in all styles, in all colors and sizes ALL of the time,
either in the Honolulu factories or in the Lahaina, Maui showroom. Please select alternate choices.”
We sell hand made items. (All items are made in very limited quantities.)
Things will, and do sell out, from one day to the next.
This information and more is on this page/link : http://www.mauishirts.com/shipping-and-general-information.html
This link is on the top area of all 3,000 pages of the web site.
Also when you check out you were asked to use the “Special Instructions”
box to select alternate choices or to request a phone call if something is
not available when you place your order.
Your order shipped quickly.
Your refund was issued immediately when the order shipped.
You received a $ 5.00 coupon in your shipment box.
There is a toll free number on the bottom area of all 3,000 pages of the
web site to call to check availability before you place your order.
Unfortunately the time difference makes it difficult,
some days, to call customers to offer alternate choices. Most
of the time when we do call it becomes a game of phone tag.
We ship 30 to 50 boxes per day. If we were to call every customer
that does not include alternate choices,
we would have limited time to pack and ship orders.
We include the coupon to help defray this sort of event.
We are a small company with one full time employee and two part time employees.
Our prices are the lowest on the planet for Paradise Found and R.J. Clancey apparel.
We offer the greatest selection of these brands in all styles, sizes and colors.
No one compares or comes close.
I hope your next experience with MauiShirts.com fulfills all your expectations.
Uncategorized
First Birthday Luau Party
August 14th, 2008
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
I ordered a dress for my daughters first birthday– (a Hawaiian luau theme) and was admittedly, slightly skeptical about ordering from a company I’ve never heard of before. The dress showed up within days of placing the order and the picture on the site hardly does it justice. It fits perfectly, is a beautiful fabric of high quality and is just right for this occasion. We’re thrilled – Thank you! Samantha T / Danbury, CT
Uncategorized
The Size Charts, once again, prove to be accurate. Use ’em and you will avoid an exchange
August 8th, 2008
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
I had checked out several web sites in search of matching Hawaiian family wear. Maui shirts seemed the most reasonable and had many styles to choose from. I called the customer service line and the woman I spoke with was very knowledgeable about the styles and delivery time. The clothes arrived in a few days, excellent quality and packages well. They look and feel great. But just a piece of advice, make sure you measure according to their chart. I needed to order 2 sizes above my normal size. The measurements fit to a tee, but had I ordered my regular size, it would have been way to small. Same for my son’s shirt and daughters dress. My husband was even a size up.
Thomas R. / Forked River, NJ
Uncategorized
Aloha Friday
August 8th, 2008
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
We were very satisfied with the shirts! Aloha Fridays at work are so much fun now!
Susan M. / Medford, OR
Uncategorized
Well displayed web site…exactly as pictured
August 8th, 2008
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Great product. Well displayed on the web site and Shirt looks exactly as pictured. Site is easy to use and ordering was easy. Delivery was fast and reasonably priced. Overall excellent transaction and I will definitely do business with them again.
Joseph O. / Great Falls, MT
Uncategorized
…extremely accommodating
August 8th, 2008
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
I had some problems with sizing and the company was extremely accommodating and helpful.
T. S. / Hamden, NY
Uncategorized
The dress search is over…
August 8th, 2008
Rating: Excellent
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
…good quality at a fair price. comfortable fit and cool. found exactly what I wanted after looking everywhere for a sundress.
R. W., Carrollton, VA
Uncategorized
Double Caps for Marital Bliss
August 8th, 2008
Many couples I know have criticisms of each other’s habits at home. It’s natural.
One prominent habit is that usually one half of the couple squeezes the toothpaste tube in the middle instead of squeezing the toothpaste from the bottom of the tube. This causes a lot of friction within couples. Sometimes they get nasty with each other.
The toothpaste companies would be doing a great service to humanity if they would make toothpaste tubes with a cap at both ends. That would solve the problem.
This is my humble suggestion for domestic bliss.
Maui Blackie Gadarian
August photos from Adrienne Love
August 3rd, 2008
Can you see me?
Kahakaloa Church images. The church is an out of the way place…
I like to hike in since I do not like the ONE LANE road without a guard rail.
Uncategorized