MauiShirts Blog

Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

I went on line looking for a particular style of dress and found it on sale at Mauishirts. The price was right, quality good, directions for sizing, purchasing and returns were comprehensive and delivery prompt.

My only criticism is that the sizing chart was a little difficult to find. They said the link to the merchant sizing charts were on each page but I did not see one. I had entered the site through a portal so I simply went online directly to the site and the sizing chart was at the bottom of the ordering page. I purchased 2 dresses and they both fit perfectly and I’m very happy with them.

mauiman Customer's Communicate

Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

I have ordered things from this company twice, and have always been pleased.

Molly S. / Mobile, AL

mauiman Customer's Communicate

Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

i was very pleased with the quality and quick service of my Maui shirt.  Would recommend this website to others in search of vintage pattern Hawaiian shirts.

S. S. B. / Prescott, AZ

mauiman Customer's Communicate

We have Hawaii Fridays in our office and I just purchased one of you shirts via Amazon.  Your shirt is of such greater quality I will never buy from a standard retailer again.  I have been burned too many  times.  Thanks. Dave

Eureka, CA

mauiman Customer's Communicate

Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Good

I would recommend this site to my friends and definitely purchase from them again.

E.C. / Roswell, GA

mauiman Customer's Communicate

Rating: Good
Price Rating:OK
Shipping Options Rating: Awful
Delivery Rating: Awful
Ease of Purchase Rating: Good
Customer Service Rating: Good

I ordered this shirt as a surprise for my Husband and had it sent to my daughters house. It was delivered and required a signature, well my children work and had to go to the Fed X garage to pick this package up on their lunch hour. I have never had to sign for anything like a shirt before.

Carol C. / Ontario, NY

Reply to customer:

Aloha,

Thank you for your feedback published in the public forum.
We will also publish your complaint in our blog so other customer’s will take heed.

I’m sorry you did not have a good experience.
We have removed your email address from our monthly sales and promotional mailings.

The signature requirement is for your protection and ours.
A signature was required because your PayPal account is “Unverified”.

The notice about a required signature is clearly stated on the order page when you placed your.
I’m sorry you did not see or read the information.
It is also stated on the Shipping and General Information page.
(The information is in a big blue box under shipping information)
http://www.mauishirts.com/shipping-and-general-information.html#general
This link can be easily located on the top area of all 3,500 pages of the web site.
You are asked to read this sort of information before you place your order with a drop down notice that is almost impossible to miss when you come into the front page on the main web site.

Mahalo, (Thank you), Mickey

mauiman Customer's Communicate

I have worn all my shirts to work inside Wal-Mart home office here in Bentonville. Lots of associates have asked me where did you get those beautiful Hawaii shirts? I tell them I visited the show room of Mauishirts.com. You don’t have my email address in your database so I probably will not receiver the "Summer Sale" flyer you and Scott were having so much fun with the day I hung around your shop. Everybody has really enjoyed their shirts including the ones you sent to Poway,CA.
WE thank you for the fun times we had in your showroom.

Thanks,
Larry & Yolanda Skaggs
Rogers, Arkansas

mauiman Customer's Communicate

Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

My order was delivered in a timely manner. The quality of the merchandise was excellent. i am very happy with my purchase and would purchase from this vendor in the future.  

Susan D. / Central Islip, NY

mauiman Customer's Communicate

Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Loved the dress it was a hit at the Luau….

Mary F. / Hermitage, TN

mauiman Customer's Communicate

Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

They contacted me after I placed my order to make sure I understood the expected shipping date for a special order and offered to let me change my order if needed.

Gail L. / Firestone, CO

mauiman Customer's Communicate