Great Quality – Golden Dragon
May 29th, 2010
Rating: Excellent
Price Rating:OK
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
I picked out the shirt that I wanted. It arrived safely packaged and on time.
The shirt was great quality and I would order from MauiShirts again.
M. J. / Houston, TX
Great Customer Service…
May 19th, 2010
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
As usual, MauiShirts has a great price and great customer service. I definitely recommend them.
J. O. / Cardiff, CA
Quick, Professional and Friendly
May 19th, 2010
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
This company is very quick, professional and friendly. I choose a shirt that was marked as only one left on the website so I called the next day to see if I had gotten my order put in before anybody else. The guy that answered the phone was very polite and took the time to check for me even though he was very busy (I could hear a lot going on in the back ground.) I live in Florida and my order was shipped 2 days after I placed it and arrived 3 days after it was shipped. I would recommend this company to any person looking to purchase their products.
J. B. / Orlando, FL
“….so very pleased…”
May 18th, 2010
We received the dress we ordered today. We are so very pleased! Thank you for the coupons. We definitely will be ordering more dresses.
Sandi Jackson / Wexford, PA
“….TOTALLY HAPPY…Great Customer Service”
May 18th, 2010
Rating: Excellent
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
I am totally happy with my order,the shorts I ordered were very well made, exactly as described,and most of all were something I would have never have found around my area(shark print fabric).Shipping was literally across the country, farther actually(Hawaii to Rhode Island)but was only four days, so over all AWSOME product,FAST shipping, great customer service.
Barry F. / Warwick, RI
Fast shipping to Canada from Maui
May 17th, 2010
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
I ordered 5 shirts very late Wednesday night, in Ontario Canada. I paid with PayPal. I got a notice Friday evening my shirts were on the way, and they arrived by FedEx Monday morning! It couldn’t have been quicker or easier. I knew where they were and they actually arrived on time!! (I’m not sure that’s ever happened to me)
About the shirts themselves. I’ve worn 3 of them so far, both in rayon and cotton. I love them! I’ll be ordering more shirts from MauiShirts.com for sure. C. M. / Bradford, Ontario, Canada
Helpful telephone size information
May 17th, 2010
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Good quality shirt (love the print!) at a fair price. Very fast delivery. I’ll be buying from this merchant again. They were very helpful on the phone with sizing information.
R. S. / Los Angeles, CA
“…THE best online shopping experience…”
May 17th, 2010
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
This was honestly one of THE best online shopping experiences I have ever had. I needed an item, and quick. Customer service was over-the-top nice and efficient and my order arrived at the perfect time! Thanks Maui Shirts!
Sara Y. / Surprise, AZ
Great Quality Merchandise
May 17th, 2010
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Everything I have received has been great. Great guilty merchandise. All item have been just as described or nicer.
Edna M. / Cocoa, FL
Response to an “Awful” feedback in the Yahoo public forum
May 17th, 2010
Aloha,
Normally I do not respond to a Yahoo customer feedback.
I’ve made an exception with your comments. I’m somewhat appalled, insulted by your comments in the public forum.
By default, MauiShirts.com enables Yahoo to request a feedback. It is not a service I set up for you to make up stories and type in untruths. It is there for honest comment and criticism.
Your "awful" comments stand out like a sore thumb amongst hundreds of happy customers. MauiShirts.com resides within the top 3% of all of Yahoo merchants with positive customer feedback.
What would cause you to offer such nonsense into the public forum? There is an accurate size chart on ALL pages for every print and every style on the web site. No other web site on the planet, or any web site selling made in Hawaii clothing, for that matter, offers such extensive size charts. How could you miss the information?
How could you rate the price awful? No one forced you to make the purchase. You must have seen the price when you placed the shirt into your shopping cart. You had to see the cost when you received your confirmation within a few seconds after you completed your order. You purchased a custom made print. No one else offers this ladies shirt print or style in a SIZE 24.
How could you rate customer service awful? You never spoke with anyone or emailed me with any concern.
There is nothing "MISLEADING" what-so-ever on my web site. All the information and much, much more is at your fingertips. One only needs to took a few seconds to read it.
I almost plead with people to read the site’s information from a drop-down menu when one enters the web site from the front page. There are links on the top area of all 3,500 pages. Everything you could possibly ask about is there.
I allow six (6) months to make an exchange.No one selling made in Hawaii clothing offers such extensive exchange privileges.
I notice you have purchased a previous order; a 5X Men’s shirt; Order # 26251, February 25, 2010. If MauiShirts.com was so awful, why did you come back to make a second purchase?
I have dealt with people of all ages and sizes from all parts of the world with a spirit of Aloha for over a decade. I am baffled that my shipping department shipped to you in the first place. It will not happen again. You paid with an "unverified" PayPal account. I have blacklisted your email address. I will request that Yahoo delete your silly, untrue feedback when and if it publishes. Any further comment from you will automatically go into the trash spam folder on the Yahoo servers. I have blocked both IP addresses from your current and previous Order.Your entry into my web site will be blocked.
You are not the kind of person I would ever want to come in contact with again..
Mahalo, (Thank you),
Mickey Steinborn. President
—–Original Message—–
From: M. G. – through Yahoo! Shopping
Sent: Monday, May 17, 2010 9:59 AM
To: mauiman@mauishirts.com
Subject: Customer feedback
To view this order follow this link:
https://us-dc1-edit.store.yahoo.com/RT/MGR.mauishirts/order/32602
Rating: Awful
Comments:
Price Rating:Awful
Shipping Options Rating:Awful
Delivery Rating:Excellent
Ease of Purchase Rating:Good
Customer Service Rating:Awful
Title:
Body:MISLEADING and therefore not enough information about the SIZEe of the garments (shirts) was included before the purchase. It taught me to shop where returns are allowed. I will not recommend this site to anyone.