Magnum P.I. (Tom Selleck) Favorite Shirt – Calla Lily
August 5th, 2010
Aloha, … Just want to let you know my shirts arrived safe and sound. Thanks for the great customer service and I look forward to doing business with you again. Mahalo, Tony / Seneca, SC
Family Print – Jungle Parrots
August 5th, 2010
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating :Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
I was really happy with the information given on the web site. When I called the store (showroom), talking with the sales attendant was really helpful. Shipping was immediate and materials were in great shape!
Mary S. / Longview, WA
You don’t have to be Excellent to be “Good”
August 5th, 2010
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease of Purchase Rating: Good
Customer Service Rating: Good
Website was easy to use-pictures of merchandise are true to items received. Shirts are well made and prints are very nice. Very good response time between order and shipping time-overall very pleased with my experience with Mauishirts….will order more I’m sure!
Mary O. / Dover, OH
Maui to the UK in 5 Days ! “….look no further.”
July 31st, 2010
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
This was my second order and the whole process was effortless. Had a bit of customer contact with Mauishirts which was responded to almost immediately. Quality goods, reasonable prices, great delivery (less than 5 days from order to receipt Hawaii to the UK). If you are looking for a quality, genuine Hawaiian shirt, look no further. Mike P. / East Yorks. UK
Beautiful shirt…quality… color… Absolutely – MauiShirts.com
July 31st, 2010
Rating: Excellent
Price Rating:Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
I live on the East Coast of the US….Maui shirts is in (obviously) Maui….what is that 8,000 miles?.I ordered a Hawaiian Motorcycle shirt hoping I would get it in time to wear THIS SUMMER…I had it in a week.It’s a beautiful shirt….the quality…the color I would absolutely buy from Maui shirts again.Thank you for being professional and efficient!
Tom G. / Westwood, NJ
Recommended…
July 28th, 2010
Rating: Excellent
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Thank you! I was so impressed with how quick I got my purchase and I absolutely love my dress. I have recommended your site to 2 friends.
Mikkola W. / Olympia, WA
Incredible dresses
July 23rd, 2010
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Mauishirts offers incredible products at unbelievably low prices. I bought 5 dresses, and I love them.
Mary G. / Weston, MA
“Beautiful Shirts… “ comment from the Netherlands
July 23rd, 2010
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
I am a happy man with these beautiful shirts.
Thank you. Erik van Lier , Utrecht, Netherlands
Really cute dress
July 23rd, 2010
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
I bought a really cute dress for an Hawaiian theme outdoor party. The color looked a little different than on the website but the fabric is beautiful and and the dress was very comfortable to wear on a hot and humid day.
Sophie P. / Royal Oak, MI
Naked ring bearers and groomsmen …
July 23rd, 2010
Email from an irate Amazon.com customer:
“You guarantee delivery in four to five business days and we depended upon that. I am getting married and now do not have the clothing for that wedding. I ordered on the sixteenth and it is now the 23rd. You failed to keep your end of the deal and I believe I am due a complete refund! I am not even going to open the box if it ever gets here! I will ship it back unopened for a complete refund. Thank you for ruining my wedding! The other people that ordered got theirs in the time stated why did you wait to ship mine so late? Ridiculous! My ring bearers shirts and the groomsmen’s pants were all missing! “
Sandra J. / Port Clinton, OH
NOTE: This is what I like to refer to as “Poor planning on your part does not necessarily constitute an emergency on my part.”
It should be noted that no where on the main web site or on the Amazon.com web site do we guarantee any shipping times. We ship from an island in the middle of the Pacific Ocean. The common United Sates Post Office 3 day delivery time for Priority Mail packages does not apply to Maui. No package travels direct from Maui to the Mainland. All shipments must stop in Honolulu and change airplanes. This in itself, in most instances, is the loss of one full day. It has happened that some packages have made it to some areas in California in two days.
As a footnote; the distance from Lahaina, Maui to Port Clinton, Ohio is about 4,500 miles.
Email response to this misguided, troubled newlywed:
Aloha,
Thank you for your email.
Your order was logged in after business hours on Friday, July 16th. Saturdays and Sundays cannot be counted in shipping time. The option to call our toll free number was open to you. The order could have been expedited to 2nd Day Federal Express. You chose United States Post Office Priority Mail for your shipping option. We do not pick or pack orders after 4 PM on weekdays and we do not ship on Saturday or Sunday. There is no Post Office service on Sunday.
Your order was picked, packed and shipped within two business days. Your order shipped 3 days ahead of the Amazon.com posted ship time of July 23rd. The order shipped on July 20th.
TRACKING NUMBER: deleted to protect the customer privacy.
The U.S. Post Office offers no guarantees of shipping times. Most orders arrive to Mainland destination within 3 to 5 business days. If you do not want the shipment, please refuse the box. Please do NOT open the box. Please hand it back to the Post Office or your local mail carrier. Mark it "REFUSED" or "RETURN TO SENDER". A full refund will be issued when the box is logged back on Maui. No 15% administrative processing fee will be deducted. Shipping charges cannot be refunded.
Mahalo,
Mickey Steinborn
President
Mauishirts, Inc.
TOLL FREE: (866) 628-4626
(Business Hours: 10 A.M. to 4 P.M. Maui Time)
1-(866) MAUIMAN
(808) 661-1536