Home > Customer's Communicate, Responses To Yahoo Customer Feedback > Please, please READ and use the ACCURATE size charts

Please, please READ and use the ACCURATE size charts

August 7th, 2009

classic hibiscus Rating:  OK
Price Rating: OK
Shipping Options Rating: OK
Delivery Rating:Good
Ease of Purchase Rating: Good
Customer Service Rating: Good

Sizing seems inconsistent with most other brands of men’s shirts that I buy. Seems that what they call a 3X is really a 2X, 4X is like a 3X. And if they want to keep their size charts the same they should recommend buying one size larger than usual and should consider making a 5X.

In most other makers of men’s shirts I can buy a 3X. I purchased 4X from Mauishirts because cotton shrinks. Two shirts fit perfect but one was not as full cut. Perhaps using preshrunk cotton would help.

Otherwise love the shirts for pattern and color and shipping is quick.  M. V. / Anaheim, CA

 

RESPONSE:

This is the kind of customer comment that drives me crazy. Made in Hawaii Paradise Found and R. J. Clancey shirts have NO relationship to the shirts you buy in you local Mainland shop or, for that matter, any other shirt maker. Do not pay attention to this man’s inaccurate assessment.

I can not be any more informative. Please trust the size charts. The extensive SIZE CHARTS on the MauiShirts.com web site HAVE 100% ACCURATE MEASUREMENTS of each style of shirt and dress. There is NO inconsistency. The measurements, as clearly stated in each size chart, are measurements of the garment NOT your body. The size charts have stood the test of over ten years and thousands of shirt sales. Please READ and understand the size charts to avoid returns and exchanges. If you have size questions, please call. There is a toll free number posted on the bottom of all pages of the web site. (866-628-4626) 1-866-MAUIMAN.

If something is pre-shrunk the page would tell you. There are NO pre-shrunk fabrics used in R. J. Clancey, Made in Hawaii Men’s shirts. ONLY he T-Shirts have pre-shrunk cotton.

If you are buying Men’s 3X or 4X shirts, it would make sense to have no less than 3 inches to 4 inches of space between your chest and the shirt’s chest measurement.

If you wash them in HOT WATER, any cotton, including theses shirts, will shrink. Each box contains a information paper on how to wash your shirts in cold water and how to take care of your Aloha Wear. There is a link on the bottom area of all 3,500 pages of the web site called SPECIAL INSTRUCTIONS for Care and Cleaning.

Manic Mickey

Customer's Communicate, Responses To Yahoo Customer Feedback

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