Customer Service at its best
From: JC
Sent: Thursday, March 05, 2009 6:16 AM
To: Mickey Steinborn
Subject: Re: FW: wrong items received – Amazon.com Order
Mickey,
I would like to thank you for the effort your assistant Sher put in with me, to get my order corrected. I went from being very upset over the fact that I ordered 6 shirts and 2 were out of stock and 2 were sent incorrectly, to being a customer for life all because of that glowing and happy young lady on the other end of the phone with me. I only wish that every business I’ve had to deal with over the past few months of wedding planning had a Sher in their life. I shall be forever great full for the privilege of being able to speak with Sher.
THANK YOU
CW / Pitman, NJ
Here is a photo of our Wonderful Customer Service Lady – Sher: 