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Excellent Customer Service

January 25th, 2009

pink Rating: Good

Price Rating:OK

Shipping Options Rating:OK

Delivery Rating:Excellent

Ease of Purchase Rating:Good

Customer Service Rating:Excellent

The customer service by phone and e-mail is EXCELLENT.  I had some problems with the size charts on Amazon and the problems involving exchanges were handled cheerfully and exactly as stated.  Would order again just for the service; their own web site is vastly superior to their selections on Amazon. 

Wanted to let you know the refunds have been confirmed through Amazon, and the new flamingo shirt in the men’s medium has arrived and fits just fine.  I am very pleased and impressed with your customer service, a rarity in the current culture.  I have already recommended you to a friend in Colorado going on a cruise.  Thank you, and I will definitely order again.  P.S.  the mailers for used cell phones for the troops are great too, and have been given to 2 people who promise to use them.

  DC / San Jose, CA

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