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Matching outfit – all the rage …

May 11th, 2008

I normally don’t take the time to review a product but in the case of your Hawaiian outfits I will make an exception. 

I love them!!!  I am a baby boomer who has trouble finding clothes that are suited to my young at heart personality.  I sent away for your Capri pants and matching top –bop-blouses I wear them with a camisole and they are perfect!  I especially like the shirt which is not your typical camp style cut – it is much more feminine and flattering then the normal cut.  I also like the fabric which is very soft and comfortable.  The colors are beautiful. Also the fit is very flattering – hard sometimes for us aging baby boomers! My husband loves this "look" and wants me to send away for another outfit in a different color.  Oh-almost forgot, I asked to have the product to me right away for my birthday and it was sent in time without any extra postage.  Wow!  You guys are amazing.  Thank you again for making my birthday so special-even the singer in the band pointed out my great outfit!!!

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Wedding White Apparel for the entire Family – All Made in the good ‘ol U.S.A. in Honolulu Hawaii

May 10th, 2008

beach wedding The largest most extensive collection of reduced price wedding white and white apparel is now offered on the MauiShirts.com web site. Wedding White apparel for the entire family; Men’s shirts, men’s linen pants, short tank, long tank, sun dresses, halter dresses, boy’s cabana sets and shirts, girl’s cabana sets and dress styles all  in cotton and rayon selections here; Wedding White and White clothing .

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Plus Size Dresses for Women in Queen 1X, 2X & 3X – Size 18, 20, 22 and 24. And, Men’s sizes to 6X

May 10th, 2008

orchid-island

Take a look at the print called ORCHID ISLAND Halter Dress. This halter dress is available in Black, Navy Blue and Beige.  No one offers more variety in quality hand made Hawaiian Aloha dresses cut and sewn in Honolulu. Short Tanks, Long Tanks, Mu’u Mu’u, and Halter styles in sizes 18, 20, 22 and 24 featured on the new MauiShirts.com page of plus size dresses for women and 5X and 6X size shirts for men.

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MauiShirts.com offers a new Polo – Pull-Over style 100% cotton Men’s shirt

May 10th, 2008

polo-red This is an exclusive offering from MauiShirts.com. It’s a Pull-Over shirt, with four front buttons. It was sewn in Honolulu by by R. J. Clancey exclusively for MauiShirts.com. The Classic Hibiscus Pull-Over shirt is available in very limited quantities in Men’s sizes to 4X in Royal Blue and Red. This print is very similar to the shirts that the bartenders, cocktail waitresses and food runners wear at two of Maui’s most famous Westside eateries; Leilani’s on the Beach and Kimo’s on front street. 

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Paradise Found releases new print : Bamboo Panel

May 10th, 2008

bamboo-panelOnce again Paradise Found releases a great print, Bamboo Panel Men’s Hawaiian Aloha Shirt. Bamboo Panel Men’s Hawaiian Aloha shirt is available in Red, Cream and Black.  Available in sizes SMALL, MEDIUM , LARGE, X-LARGE, 2X, 3X and 4X. The larger sizes 5X and 6X can be ordered.

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Life in the Maui lane

May 10th, 2008

Here are just a few things that go bump in the email.

 

Customer writes: "I opened my shipment box and a "Tick"  jumped out at me. tick Although there is no proof that the tick came from your shop, I wanted to let you know." Well this is a new one on me. We are no where near any animals or trees. MauiShirts.com is on the second floor of a shopping center building. I would understand if some other sort of insect jumped out of the box, but I would expect it would just fall out dead. The building perimeter is sprayed on a regular basis to fend off these crawly critters. My first answer should have been that the tick was my pet and I wondered where it had gone to. Sometimes there is no room for pity remarks. I bit my tongue and thanked the customer for the heads-up.

 

 

Customer writes: "I received a shirt from my friend as a gift so I could attend his wedding in Florida. I flew into Florida from my home town. I tried on the shirt. It was too small. I wore it to his wedding because there was not enough time to get a new one. I would like to return the shirt for a refund." I like this one. I replied to this man and said I am unable to sell used shirts. I can not refund you the money. Our return policy: Return / Exchange Policy . The shirt was purchased by someone else and, after all, you did wear the shirt for the wedding. It did serve its purpose. He wrote back and said: "I guess you folks in Hawaii have different rules about this sort of thing. I have returned many items of clothing that I have worn to shops here in my city without any problem." Yikes! I hope he did not return any underwear. Sheesh.

 

 

Customer writes: I purchased three shirts from you and when they arrived they had a terrible chemical-like odor. I hung them in my closet to see if the order would go away. I woke up in the middle of the night because the smell was so bad. I moved the shirts to another room. The next day I took them to a dry cleaners. I picked them up some days later, but the terrible odor was still there. I would like to return these shirts and replace them."  Well, I can assure you that no shirt or any garment for that matter, would ever get packed and shipped from MauiShirts.com if it had an odor. All apparel is new, fresh and clean and never worn. I personally pack all boxes. I would never send out a garment that had any sort of odor. It simply is not possible. I told the customer that the odor may have permeated while in transit. I would make a claim with the Post Office if I could obtain the packing box. I asked if the box it was shipped in remained. Of course it was no where to be found. I asked why did she not call the toll free number when the shirts first arrived. I asked for the shirts to be sent back for examination. I suspect the odor came from the dry cleaners. They probably sent them to the dry cleaners before wearing them. It is no uncommon for bad dry cleaners to leave cleaning fluid smell upon their work. Link to Care and Cleaning is on the bottom area of all 3,000 pages of the web site: Care and Cleaning of your Aloha Wear

 

 

Customer complained about the $ 7.50 steaming fee I charged when they returned their shirt for exchange because it did not fit. (Needless to say, they did not use the size chart).  This is how is flopped out of the box, (see image). This shirt was stuffed, crumpled up like a large soft baseball and shoved into the shipping box without any care what-so-ever. I would be embarrassed to do such a thing. This shirt would cost a $100.00 or more on the Mainland. Men’s Bamboo Courage Embroidered They paid $ 60.00. I can just scratch my head in amazement when this sort of thing happens. It just makes no sense at all. shirt-clump How much effort does it take to fold a shirt flat? How much time? Ten to twenty seconds?! I must tell you this. This is not uncommon. I’ve said it before and I say here again. I’m not your valet. I’m not your butler or maid. There is no reason to be disrespectful just because you purchased the incorrect size because you did not use the size charts. There is a toll free number on the bottom area of all 3,000 pages. Call if you need help. The size charts are accurate and they are on ALL pages. I take great care in packing and shipping your shirts and dresses. I fold them flat. I enclose them in white or festive tissue paper and I place them flat into a sturdy box. 

 

 

 

Manic Mickey

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The Red, White & Blue Flies Hawaiian Style

May 7th, 2008

Thanks a bunch for your special effort. The shirts look great, glad I waited for the right style and size.classic-hibiscus-small   My granddaughters are going to ride with their     grandpa  in a 1963 chevy corvair convertible, white with turquoise interior, this Saturday at our county’s rodeo weekend parade.

  (grandpa is the retired sheriff).   They wanted to wear Hawaiian shirts  in red, white and blue.  (Classic Hibiscus)  These are perfect.  We’ll order again, and I promise I won’t be so uptight about the delivery next time.  

 

Mahalo mucho!

J rogers

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Manic Mickey Reports

April 6th, 2008

Well, it’s time again for me to vent some frustrations and observations.
 

Every week I receive and log in about a dozen return boxes. That is not bad considering I’m shipping upwards to 300 boxes per week. MauiShirts.com is shipping about 2,000 shirts and dresses to happy customers around the world every month. Nine to ten of these dozen return shipments are for exchanges of size. Very few returns are for refund. It really amazes me why people do not use the size charts.  A great deal of time is put into creating and maintaining the size charts. I listen to customer’s comments and revise them as necessary. The size charts are there on all pages of 99% of all listings. They are accurate. They are measurements of the different garments, not of your body. They have no relationship to any other manufacturer. They work and are a great help if only people would use them.What I keep seeing is that people simply do not take the time to read the information that I have provided for them. No other web site places the contact information and the seller’s policies on the top of every single page of the web site. No other web site offers links for shipment tracking on the bottom area of all pages as well as from the confirmation email when you place your order.
 

The movement and status of your order can be determined quickly, all of the time.  There is a toll free telephone number on the bottom of all pages. Customer feedback from all Yahoo buyers is on the top left of all pages. The information you need to make an intelligent and informed purchase is totally accessible from anywhere on the web site. I can’t make it any easier. I can not be more honest or more upfront. The web site is approaching 3,000 pages now. I guess it’s a good thing that customer’s are placing their orders without reading the information about shipping, returns, exchanges, etc. They buy blind; at least from MauiShirts.com. They have faith and simply place their order with confidence. But, believe me, if people would simply take a few minutes to read the information about sizing, shipping, returns and exchanges they would be much happier and I would receive less exchange orders and fewer emails asking how to exchange. I would receive fewer phone calls about the information that could not be more accessible. MauiShirts.com offers more of a selection children’s, men’s and women’s Hawaiian Aloha wear than any other web site that I can find. MauiShirts.com offers more white shirts, dresses and children’s clothes than anyone, anywhere on the planet. All prices, by comparison, apples to apples, are some of the lowest on the planet.
 

On another note; I giggle out loud when I read comments in the Special Instructions box like the following. “Please rush, I need this shirt quickly”. “This dress is for a wedding, please send quickly.” And, a dozen other comments about how fast they need their order.  Few of these notes tell me anything specific as to exactly when they need the order in their hands. Also, I’ve come to discover, from many phone calls to customers, that 99% of the time they never tell the truth when they really need the order in their hands. Let it be known, that is stated on the Shipping and General Information page. MauiShirts.com will ship out your order the same day it is received if at all possible. MauiShirts.com is passionate about shipping quickly. We never sit on an order. We never put off today what we can do tomorrow.
 

Or, this one makes me laugh out loud. A few people, each month, select Priority or Standard Federal Express “Overnight” shipment options when they live somewhere on the Mainland in the Mid-West or on the east coast, Florida, New Jersey or Maine.  The information about Federal Express shipping is in clear and easy to understand language. These services do not exist to these areas from Maui. By selecting these impossible options does not get your order shipped any faster. ALL orders are treated as a RUSH! Finally, there are now almost 400 different prints offered in over a dozen styles. It should be common knowledge, if you think about it for a moment, that it is simply impossible to keep every single item in stock in every color, size and style all of the time. MauiShirts.com can not do it. The manufacturing factory in Honolulu can not do it. The policy is simple. MauiShirts.com NEVER places a substitute item in your shipment. If you do not pick some alternate colors or prints by using the “Special Instructions” box on the bottom left of your order form, your partial order will be shipped.  As always, a refund will be issued at the time of shipment for any item not included into your shipment box.
 

Many Mahalos for shopping with MauiShirts.com
Manic Mickey  

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United Kingdom goes for the Sharks !

April 6th, 2008
Dear Mr Steinborn,
I have just received our order from your company. It arrived far quicker than I expected and the shirts, dress and my son’s shark shirt are superb, (he is one delighted, shark-crazy 6 year old.
Please pass on my thanks to everyone at Mauishirts for such great products and service. Not only will I be ordering from you again in the future, I will also be recommending you to my friends and fellow lovers of Hawaiian shirts here in the UK.
Until my next order.
Warm regards,
Ivan Rukaber

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Satisfied Customer

March 18th, 2008

Mr. Steinborn, Normally I don’t comment about internet purchases as I expect them to be satisfactory, however, I am compelled to write you to express my pleasure with my recent purchase. The quality of your shirts exceeds my expectations and the lightning-quick delivery is exemplary. Your internet retail operation is first rate in every way. 

I will gladly continue purchasing your fine shirts and recommend your company to all of my friends who, no doubt, will want to know where to get these great shirts. Thank you for the excellent products and equally excellent service. Your staff is to be commended. 

Sincerely, James Stover 

Jay Stover 

Fazio Marketing, Inc.

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