Success does not come easy
Success does not come easy
The success of this web site comes from many years of dedicated hard work. It started in 1998 as a dream. The first five years were a losing proposition fraught with mistakes and much loss of money. I kept my day job. I never gave up on my dream. The web site is built on honesty and being up-front and in your face. I never have to remember what I say. I always tell the truth.
I’m passionate about getting my customers’ orders out to them as fast as possible. I will not tolerate people who want to tell me when, and how high to jump. I work 12 to 14 hours a day, seven days a week picking, packing and shipping my customers’ orders. No one offers more service and dedication. My feedback on Yahoo, EBay and Amazon.com, from honest people, is proof beyond a shadow of doubt. I will not tolerate people who lie. I will not do business with people who are bullies and think they know more than me on how to run my business.
I had one lady the other day who called and spoke with my assistant. The lady was upset that she did not get a response to her email request for an exchange. She told my assistant that she sent two un-answered emails to me over two weeks ago. After a simple look at her existing order, I knew she was full of baloney. Her order was less than 6 days old !
So, deal with me straight and I will give you what you want as quickly as possible. Don?t play games. I have no time for such nonsense. Just tell me when you want it in your hands. Pick some alternate choices whenever possible, especially in the kids items and the Men?s cotton shirts. I mean what difference would it make to a 24 month old kid whether he or she got a pink outfit instead of a fuchsia one? There are dozens and dozens of prints for Men’s cotton shirts. Many prints are so similar, I have to stare at them to see which print it is. And, please use the size charts. They will be a great benefit to you. I receive about 20 boxes per week in returns. 16 of those boxes are for exchanges for a different size. Use the size charts. They work.
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