We have Hawaii Fridays in our office and I just purchased one of you shirts via Amazon. Your shirt is of such greater quality I will never buy from a standard retailer again. I have been burned too many times. Thanks. Dave
Eureka, CA
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Good
I would recommend this site to my friends and definitely purchase from them again.
E.C. / Roswell, GA
Rating: Good
Price Rating:OK
Shipping Options Rating: Awful
Delivery Rating: Awful
Ease of Purchase Rating: Good
Customer Service Rating: Good
I ordered this shirt as a surprise for my Husband and had it sent to my daughters house. It was delivered and required a signature, well my children work and had to go to the Fed X garage to pick this package up on their lunch hour. I have never had to sign for anything like a shirt before.
Carol C. / Ontario, NY
Reply to customer:
Aloha,
Thank you for your feedback published in the public forum.
We will also publish your complaint in our blog so other customer’s will take heed.
I’m sorry you did not have a good experience.
We have removed your email address from our monthly sales and promotional mailings.
The signature requirement is for your protection and ours.
A signature was required because your PayPal account is “Unverified”.
The notice about a required signature is clearly stated on the order page when you placed your.
I’m sorry you did not see or read the information.
It is also stated on the Shipping and General Information page.
(The information is in a big blue box under shipping information)
http://www.mauishirts.com/shipping-and-general-information.html#general
This link can be easily located on the top area of all 3,500 pages of the web site.
You are asked to read this sort of information before you place your order with a drop down notice that is almost impossible to miss when you come into the front page on the main web site.
Mahalo, (Thank you), Mickey
I have worn all my shirts to work inside Wal-Mart home office here in Bentonville. Lots of associates have asked me where did you get those beautiful Hawaii shirts? I tell them I visited the show room of Mauishirts.com. You don’t have my email address in your database so I probably will not receiver the "Summer Sale" flyer you and Scott were having so much fun with the day I hung around your shop. Everybody has really enjoyed their shirts including the ones you sent to Poway,CA.
WE thank you for the fun times we had in your showroom.
Thanks,
Larry & Yolanda Skaggs
Rogers, Arkansas
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
My order was delivered in a timely manner. The quality of the merchandise was excellent. i am very happy with my purchase and would purchase from this vendor in the future.
Susan D. / Central Islip, NY
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Loved the dress it was a hit at the Luau….
Mary F. / Hermitage, TN
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
They contacted me after I placed my order to make sure I understood the expected shipping date for a special order and offered to let me change my order if needed.
Gail L. / Firestone, CO
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
These guys are great. I love the shirts. I have been buying for year. Wonderful selection and such high quality! Buy America first!
Mary D. / Beaverton, OR
Received my dress FedEx yesterday. I just want to drop you a email to tell you that it was prefect. The fit and the dress its self. I really love it and will be ordering more in the further.
Thank you
Sophie Seddon
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Customer Service was excellent. They promptly called me when a shirt was not available and were very helpful in finding a another shirt. The shirts were wonderful. I was quite pleased with the product and the service. Thank You!
C. S. / Hillsboro, OR