Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Had to exchange an item for a different size. It was very easy and the company was very helpful. I would use this company again with no qualms.
D E / San Diego, CA
My granddaughter will look really cute in her preschool play..the theme is Hawaiian..I just love it..Thanks you..will recommend your business to everyone.
Thanks again!!! JZ / Jeannette, PA
I returned the dress only because it was made differently than I expected.
Return was no problems, credit was given immediately, customer service was great and shipment arrived quick.
TT / Virginia Beach, VA
I was pleased at how quickly it arrived. A quality garment – exactly as advertised.
I would purchase from this seller again. J P A / Tiverton, ON, Canada
This is a beautiful and flattering dress! The picture didn’t do it justice.
Thank you!!!
Angela M / Eureka, MO
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
I was surprised at how quickly we received our order. When we placed a second order on-line and the item was no longer available, we received a call immediately and were able to pick something different while they stayed on the line. They were very accommodating.
PM / St. Petersburg, FL
Shipping, Shipping, Shipping….
Why we do NOT ship via Parcel Post.
The Post Office charges for a Parcel Post shipment is $ 7.00 to $ 8.90 for a one pound or less package with an insured value of $ 50.00 or less. We must obtain insurance and a Delivery Confirmation Number. If we did not include insurance and a Delivery Confirmation in your shipment you would not be able to receive notice of when the package is shipped and when it has been delivered nor would you be able to get a refund for a Post Office loss due to damage, wet delivery, etc. A package with a value of $ 51.00 or more cost more for insurance. You must also understand that nothing travels from Maui direct to the Mainland. All packages stop in Honolulu and then are forwarded. The time it takes for the Post Office to delivery a Parcel Post package to the Mainland from Maui is usually no less than 8 work days and as long as two to three weeks or more. Maui is an island in the middle of the Pacific Ocean. There are no roads or bridges to the mainland. Priority Mail takes two to five days at the most for delivery. It simply does not make good sense to save less than $ 2.00 to have to wait weeks to receive your purchase. The post office does not furnish boxes for Parcel Post. MauiShirts can not afford to purchase or make special boxes for Parcel Post shipments and keep our low, discounted prices. We would need to raise our prices to cover this additional cost. The Post Office furnishes free boxes for Priority Mail.
You folks who complain about $ 9.90 for shipping need to see the whole forest and not just one single tree. Go to USPS.com and get the facts. Do the math. And, don’t think that UPS is cheaper. It is not cheaper and the time for delivery is also at issue. Mauishirts.com has spent more than ten years on finding the best way to get your order to you fast, safe and on time from Maui.
Go find a merchant that offers free shipping. You will find that their prices for their apparel are much higher than MauiShirts.com and more than likely they are not made in the USA and / or the quality will not be the same as R. J. Clancey and Paradise Found. So, if you want free shipping, all you got to do is pay more money for your shirts and dresses. I guarantee their shipments will not be wrapped in tissue paper, inserted into a protective plastic bag and shipped neatly folded in a box.
Go check out the cost for a 2nd Day Federal Express package from Federal Express. You will find our $ 19.80 shipping cost is about half what FedEx would charge you.
MauiShirts.com is the NUMBER ONE shipper from Maui to the Mainland for the Post Office and most of the time for Federal Express.
So, stop complaining or find some Made in China or Made in Indonesian apparel at your local mall and pay less for your apparel and there will be no need for shipping.
Just another day in Paradise.
Mickey